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Utility Bills are mailed out on the first working day of each month. Full payment for utility services are due on the 15th of each month.
Penalties are assessed on any unpaid balances on the 25th of each month. When there is a balance due which is 60 days past due, the account is subject to shut-off.
Customers are mailed a "Disconnect Notice" prior to services being actually shut-off. There is a $25.00 fee assessed to each account that is not paid by 10:00 AM on the morning of shut-offs.